Technical Writer creating text and graphics that help Genetec software customers use products independently. Collaborating with developers, support, marketing, and training teams.
About the role
- Technical Writer responsible for producing high-quality documentation for Human Capital Software. Collaborating with developers and product managers to enhance product usability.
Responsibilities
- Collaborate with software developers, quality engineers, product managers, and usability experts
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Write easy-to-understand user interface text, online help and developer guides
- Create tutorials to help end-users use a variety of applications
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
- Create and maintain the information architecture
Requirements
- Proven working experience in technical writing of software documentation
- Ability to deliver high quality documentation paying attention to detail
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
- Excellent written skills in English
- Strong working knowledge of Microsoft Office
- Basic familiarity with the SDLC and software development
- University degree in Computer Science, Engineering or equivalent preferred
Benefits
- Flexible Schedule
- Professional work environment
- On TTC route - no car required
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