Senior Engineering Manager leading Automation and AI Team for General Motors. Driving innovative solutions and managing team capabilities to optimize engineering tools and systems.
About the role
- AI Conversation Designer optimizing voice AI agents for trade businesses to enhance customer interactions. Leading design, testing, and continuous improvement for effective AI conversations.
Responsibilities
- Design and optimize voice AI conversation flows that align with the real processes and objectives of trade businesses
- Onboard new clients by building and configuring their AI agents end-to-end
- Maintain fast feedback loops with clients and the product team to continually improve agent performance
- Conduct research and analysis to understand what makes AI conversations effective and where they fail
- Translate customer insights into concrete recommendations for AI deployment and product improvement
- Serve as a trusted advisor to clients on best practices for AI conversation design
Requirements
- 4+ years of relevant experience in customer success, product, consulting, conversational design, or a similar role
- Ability to combine qualitative approaches with analytical rigor: you understand users and measure outcomes
- Excellent communication skills: able to bridge technical and business contexts
- Comfortable in fast-moving, ambiguous environments where you define problems as much as you solve them
- Fluency in French and English, both written and spoken
- Prior experience designing chatbots, voice agents, or human–AI interaction flows is a plus
- Hands-on experience with state-of-the-art AI tools in enterprise or customer-facing contexts is a plus
- Familiarity with the skilled trades or home services industry is a plus
Benefits
- Competitive salary and performance-based compensation
- Flexible time-off policy
- Career growth opportunities within a fast-growing AI company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Deployment Manager overseeing customer experience operations for AI agents. Managing complex deployments from kick - off to automation performance across multiple stakeholders.
AI Product Builder at Abnormal Security developing internal AI - powered solutions for operational efficiency. Owning AI transformation strategy and collaborating with executive leadership to drive impact.
Data & Trust Manager driving TELUS’ initiatives for responsible data use and ethical AI implementation. Collaborating across teams to ensure adherence to privacy and data governance standards.
Language Alignment & Resource Partner providing native Arabic language QA for AI data project. Reviewing outputs for accuracy and cultural appropriateness while developing resources.
AI Trainer providing native - level Estonian language vetting and QA for specialized AI project. Evaluate, annotate, and validate data to ensure high - quality human - like communication.
Technical Mentor with expertise in AI mentoring learners through interactive sessions at Udacity. Supporting global learners in understanding advanced AI topics and applications.
Sales Specialist leading Data Center and Routing networking solutions for large enterprise accounts at Hewlett Packard Enterprise. Developing long - term sales pipelines and maintaining executive relationships.
AI Analyst designing and implementing innovative AI solutions for SubroIQ. Responsible for developing AI/ML solutions and collaborating across teams for operational goals.
Sales Specialist focusing on Data Center and Routing network sales for large enterprises. Collaborating with account managers to drive new opportunities and enhance existing relationships at HPE.