Director of People Intelligence and AI Innovation at iA Financial Group. Leading advanced analytics and people intelligence strategy to support executive decision - making.
About the role
- Forward Deployed Engineer deploying AI solutions within logistics to enhance operational workflows. Collaborating with customers on AI integration for real-time feedback and product improvements.
Responsibilities
- Travel to customer sites to deploy Datatrac’s AI phone and email agents into live production workflows
- Configure, customize, and integrate AI agents with customer systems
- Work directly with customer stakeholders to understand workflows, edge cases, and constraints
- Debug real-world issues during deployments and ensure successful go-lives
- Collect real-time feedback from customers and translate it into clear product and engineering insights
- Act as the technical face of Datatrac during early AI implementations
- Leading AI product direction based on real customer usage and outcomes
- Defining deployment standards, playbooks, and best practices
- Partnering with engineering to prioritize AI features and platform improvements
- Influencing long-term AI architecture and roadmap decisions
- Helping scale deployments from bespoke implementations to repeatable, high-leverage systems
Requirements
- Strong software engineering fundamentals
- Experience deploying products in real customer environments (forward-deployed, solutions engineer, founding engineer, or similar)
- Comfort working across backend systems, APIs, data pipelines, and AI/ML services
- Hands-on experience with LLMs, conversational AI, or AI agents (production experience preferred)
- Ability to translate messy real-world requirements into pragmatic technical solutions
- Excellent communication skills (you can talk to engineers and operators without losing either)
- High ownership mindset (you don’t wait for perfect specs or perfect conditions)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Full - Stack AI Engineer developing AI - driven software at Manulife. Focusing on cloud - native systems and intelligent applications leveraging modern AI capabilities.
Part - time contract role for Clinical AI Nurse at PointClickCare. Focus on labeling clinical notes for AI model training with flexible hours.
Senior People Systems & AI Specialist at Docebo transforming HR with AI and automation. Responsible for enhancing People workflows and experiences across the organization.
Senior Engineering Manager leading Automation and AI Team for General Motors. Driving innovative solutions and managing team capabilities to optimize engineering tools and systems.
Deployment Manager overseeing customer experience operations for AI agents. Managing complex deployments from kick - off to automation performance across multiple stakeholders.
AI Product Builder at Abnormal Security developing internal AI - powered solutions for operational efficiency. Owning AI transformation strategy and collaborating with executive leadership to drive impact.
Data & Trust Manager driving TELUS’ initiatives for responsible data use and ethical AI implementation. Collaborating across teams to ensure adherence to privacy and data governance standards.
AI Trainer providing native - level Estonian language vetting and QA for specialized AI project. Evaluate, annotate, and validate data to ensure high - quality human - like communication.
Language Alignment & Resource Partner providing native Arabic language QA for AI data project. Reviewing outputs for accuracy and cultural appropriateness while developing resources.