Regional Account Manager growing premium surfacing - material sales through A&D relationships across Toronto and the GTA. Conducting client visits, presentations, and industry events as a brand ambassador.
About the role
- Enterprise Account Manager building customer relationships and driving retention, upsell, and revenue growth for Quorum’s products. Partnering cross-functionally to improve customer success and experience.
Responsibilities
- Build and maintain strong, long-term client relationships with key accounts, stakeholders, and executive sponsors
- Negotiate contracts, close agreements, protect revenue, and support profitability targets
- Ensure Quorum solutions are delivered successfully and aligned with customer needs and objectives
- Communicate progress on monthly and quarterly initiatives to internal and external stakeholders
- Identify growth opportunities within existing accounts, including new business, upsell, cross-sell, and areas for improvement
- Collaborate with the sales team to grow opportunities and meet sales quotas
- Support challenging client requests and issue escalations as needed
- Maintain regular communication with assigned account contacts, including performance reporting and updated contact logs
- Attend training sessions and webinars to stay current on product updates, assess their impact, and communicate relevant changes
- Follow Quorum Customer Success best practices and standards
- Represent the voice of the customer in Product Development meetings as needed
- Complete assigned duties accurately and on time
- Occasional travel is required
Requirements
- Proven experience in customer success, account management, sales account management, or a related client-facing role
- Strong ability to communicate, present, negotiate, and influence stakeholders at all levels, including executive and C-level audiences
- Intermediate proficiency with CRM software, such as Zoho, and Microsoft Office, particularly Excel and PowerPoint
- Experience delivering client-focused solutions that address customer needs and support long-term satisfaction
- Ability to manage multiple priorities while maintaining strong attention to detail
- Strong analytical, organizational, time management, and interpersonal skills
- Enthusiastic, self-motivated approach to work
- Criminal background check required
- Candidates must hold a valid passport as some travel will be required
- Must possess a valid driver’s license
Benefits
- Variable compensation/Commission Plan
- Company Match Plan
- Group Benefits
- Flexible work environment
- Flexible hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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