Service Technician delivering exceptional service and reliable solutions for automated pedestrian doors. Collaborating with customers and contractors while troubleshooting various door systems in Canada.
Responsibilities
Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
Participate in training programs and maintain AAADM certification.
Operate power tools and perform physically demanding tasks (lifting up to 100 lbs., climbing ladders, kneeling).
Participate in on-call rotations after certification and training.
Requirements
Mechanical aptitude with experience in repairing electro-mechanical devices.
Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus).
Experience in glazing, storefronts, aluminum frames, and hardware (preferred).
Valid driver’s license and a good driving record.
High commitment to safety, customer satisfaction, and teamwork.
Ability to lift, bend, and use power tools effectively.
Benefits
Comprehensive Benefits
Health, dental, and vision plans
401(k) with company matching
Short- and long-term disability, life, accident, and travel insurance
15 PTO days and 11 paid holidays
Work-Life Balance
Flexible scheduling for when life happens
Ongoing Training & Recognition
Continuous learning opportunities, including AAADM certification.
Length of Service awards to celebrate your milestones.
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