Manager of WFM AI capabilities leading integration of AWS technology solutions into Workforce Management. Driving adoption and operationalization of AI solutions with a strong technical and operational focus.
About the role
- AI Adoption & Transformation Consultant guiding enterprise clients through AI transformation with Microsoft technologies. Working with business strategy, organizational change, and employee experience.
Responsibilities
- Drive AI Transformation Strategy by partnering with executive and business stakeholders to identify, prioritize, and evaluate AI and Copilot opportunities.
- Develop adoption roadmaps aligned to business objectives and workforce transformation goals.
- Help clients establish AI governance, readiness, and value realization strategies.
- Translate emerging AI capabilities into practical business outcomes.
- Lead Adoption & Change Programs by assessing organizational readiness, stakeholder needs, change impacts, and adoption barriers.
- Design and execute enterprise-wide adoption strategies for Microsoft Copilot and AI-enabled solutions.
- Develop communications, engagement, training, and reinforcement plans to drive sustained behavioral change.
- Facilitate executive workshops, stakeholder alignment sessions, and transformation planning activities.
- Enable Business Value Realization by defining adoption metrics, success criteria, and value measurement frameworks.
- Monitor adoption progress and recommend improvements based on user feedback and usage insights.
- Help clients connect AI adoption efforts to productivity, employee experience, and business performance outcomes.
- Create executive-ready narratives that communicate progress, impact, and opportunities for continued growth.
- Build Scalable Adoption Programs by designing champion networks, enablement programs, and change acceleration initiatives.
- Develop repeatable playbooks, toolkits, training assets, and governance approaches.
- Support organizations as they scale AI adoption across business units, geographies, and workforce populations.
Requirements
- 5+ years of experience in enterprise consulting, digital transformation, or business change enablement.
- Bilingual (French/English)
- Prosci Certified Change Practitioner or equivalent.
- Proven Microsoft Copilot knowledge credentials or equivalent.
- Experience leading use case identification and business case development for emerging technologies.
- Demonstrated experience guiding Microsoft 365 or Copilot programs with large enterprise customers.
- Strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies.
- Experience with adoption and change management frameworks (Prosci, or equivalent).
- Proven ability to work cross-functionally with business, IT, and executive stakeholders.
- Excellent communication, facilitation, and stakeholder engagement skills.
- Experience with internal communications, skilling, or change enablement programs in large organizations.
- Experience working with adoption and success teams to accelerate impact and remove blockers.
Benefits
- Competitive salary
- Professional development opportunities
- Health insurance
- Wellness programs
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