Cyber/Tech Claims Specialist handling complex cyber claims for CFC’s Canadian admitted insurance offering. Coordinating policyholders, brokers, and specialist vendors from notification through settlement.
About the role
- Claims Adjuster specializing in Lifestyle claims, assisting customers with cottages and watercraft at Aviva Canada. Manage claims, negotiate settlements, and provide exceptional service during challenging moments.
Responsibilities
- Review and analyze policies, appraisals, and technical reports to assess claim value and negotiate fair settlements
- Manage an active caseload of claims, ensuring timely and accurate resolution
- Create outstanding experiences for our customers, turning stressful situations into positive moments
- Operate within your authority, using judgment to resolve claims efficiently
- Maintain detailed, accurate file records and adhere to all protocols
- Work closely with various teams to produce good claims outcomes
Requirements
- Minimum 3-5+ years of previous claims adjusting experience
- Genuine interest in Lifestyle claims (e.g., cottage properties, watercraft)
- Progress toward or completion of Insurance Institute Program (CIP/FCIP)
- A post-secondary diploma or degree
- Provincial licenses for Atlantic provinces
- Experience with handling watercraft or habitational claims in excess of $100,000.00
Benefits
- Compelling rewards package including base compensation
- Eligibility for annual bonus
- Retirement savings plan
- Health benefits
- Personal wellness programs
- Volunteer opportunities
- Hybrid flexible work model
- Outstanding career development opportunities
- Competitive vacation package with option to purchase 5 extra days off per year
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion
- Corporate wellness programs to support physical and mental health
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