Sales Operations Manager improving sales - channel processes at Jobber, which provides software for small home - service businesses. Leading data - driven projects from diagnosis through rollout and measurement.
About the role
- Baxter sales enablement specialist driving clinical nutrition growth across Canadian territories. Supporting customers, sales teams, product implementation, forecasting, and cross-functional healthcare operations.
Responsibilities
- Exceed sales targets through territory planning, opportunity management, and consultative selling
- Manage in-person and virtual customer engagements and build relationships with decision-makers, clinicians, and committees
- Develop and execute account and territory plans aligned with marketing strategy and segmentation models
- Identify growth opportunities, support RFP responses, and contribute to contract negotiations
- Lead or support customer onboarding, product implementation, workflow integration, and adoption of Baxter solutions
- Provide sales support for product launches, customer training, order assistance, backorder resolution, demo and loaner equipment, samples, and sales teams
- Analyze sales data, customer trends, and territory performance to provide insights, support forecasting, and identify risks and opportunities
- Collaborate with marketing, medical, market access, commercial operations, and supply chain teams
- Support local, regional, and national initiatives, conferences, seminars, customer presentations, and process improvement
- Report to the National Sales Manager Pharma & Nutrition and support the Pharmaceuticals and Nutrition portfolio
Requirements
- Bachelor's degree in Healthcare, Business Administration, Sales, Marketing, or a related field
- Minimum 3+ years of experience in field sales or sales enablement within medical devices, infusion therapy, pharmaceuticals, or clinical nutrition
- Experience in the Canadian healthcare landscape
- Demonstrated success growing and winning business within a defined territory
- Experience managing complex procurement processes and navigating hospital buying channels and GPO structures
- Strong customer management, communication, presentation, and relationship-building skills
- Advanced proficiency with Microsoft Office applications
- Experience with CRM platforms such as Salesforce
- Proficiency with business reporting and analytics tools
- Strong organizational, project management, analytical thinking, and problem-solving capabilities
- Ability to manage multiple priorities in a fast-paced environment
- Self-motivated, results-oriented, resilient, proactive, and able to collaborate in complex, matrixed organizations
- Willingness and ability to travel up to 50% domestically and internationally
- Ability to support customer-facing events, conferences, and field execution activities
- Postgraduate qualifications in healthcare, pharmacy, business administration, or sales are considered an asset
Benefits
- Estimated commissions based on expected target performance
- Reasonable accommodations for individuals with disabilities
- Remote work for sales enablement and internal support activities, depending on location
- In-office collaboration at Baxter's Mississauga Head Office, depending on location
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