Field Operations Specialist improving BinSentry’s AI-powered agricultural sensor fleet, inventory accuracy, and operational workflows. Collaborating across operations, customer success, product, and engineering.
Responsibilities
Own recurring fleet-quality reviews using operational data and automated monitoring tools
Investigate equipment performance, installation, configuration, data-quality, and operating-condition issues
Document findings, track next steps, and escalate issues to appropriate teams
Review customer inventory comparisons and validation tests
Compare BinSentry results with inventory movements, weight records, inventory reports, automation data, and manual measurements
Distinguish system-performance issues from configuration, operating-condition, or reference-information differences
Summarize results, confidence levels, contributing factors, and recommended actions
Maintain searchable records of fleet-quality reviews and accuracy tests
Validate bin, site, sensor, installation, and survey information
Correct or flag missing, inconsistent, or conflicting information
Turn manual or loosely defined tasks into documented, repeatable workflows
Use APIs, structured data, dashboards, automation platforms, and AI-enabled tools to improve efficiency while maintaining human quality control
Partner with Product and Engineering on internal software or data-access improvements
Requirements
At least 3 years of experience in operations, quality assurance, data analysis, technical support, inventory management, or a similar analytical environment
Strong analytical and problem-solving skills
Excellent attention to detail and commitment to data quality and accuracy
Clear written communication, including the ability to turn detailed investigations into concise conclusions and recommended next steps
Strong organizational and collaboration skills
Confidence working with numerical data, spreadsheets, dashboards, and internal software
Willingness to learn tools that improve and automate recurring work
Ability to work in the Kitchener office most days of the week
Preferred: experience with IoT devices, hardware-enabled software, fleet monitoring, industrial technology, or technical operations
Preferred: experience using APIs, structured data, SQL, scripting, automation platforms, business-intelligence tools, or AI-enabled tools
Preferred: experience in agriculture, feed or grain operations, inventory management, or another industrial environment
Benefits
Work across operations, data, hardware, software, and AI with a collaborative team
Work directly influencing product quality, customer trust, and sensor-fleet reliability
Opportunity to shape operational processes and tools as the company grows
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