Senior Strategy & Operations Associate shaping corporate strategy and building AI agents, workflows, and automations. Supporting Clio, a legal AI technology company, with business transformation and executive decision-making.
Responsibilities
Partner with teams through the AI Centre of Excellence to understand recurring work and identify valuable AI opportunities
Define problems, desired outcomes, and practical paths to delivery
Design, prototype, and ship AI-enabled solutions such as internal agents, research or analysis workflows, and process automations
Apply systems thinking across processes, data, tools, and decision points
Translate visions into sequenced steps
Test solutions with users, verify outputs, document limitations and safeguards, and make work maintainable
Contribute to market and expansion assessments, product and business strategy, investment cases, and performance analysis
Help leaders prepare for planning, OKRs, business reviews, and Board or executive discussions
Turn evidence into clear insights, choices, and actions
Work directly with the C-suite on organization-wide business transformation
Requirements
Evidence that you’ve built and delivered something others use, ideally an AI-enabled workflow, agent, automation, internal tool, or similar solution
Enough technical fluency to prototype and deliver directly, and collaborate effectively with technical partners when deeper engineering or integration is needed
Strong analytical and strategic judgment
Ability to structure ambiguous problems, work with business data, test assumptions, and make clear recommendations
Ability to work across functions and domains, earn trust with stakeholders, and adapt solutions based on how people work
Sound judgment about accuracy, confidential information, responsible AI use, and where human review remains necessary
Clear writing and communication skills
Background in strategy and operations, product, consulting, solutions delivery, or another role combining business judgment with hands-on building
MBA is a bonus, not required
Direct experience with an AI, SaaS, or Legal tech company is a bonus
Experience taking an internal solution from prototype through adoption and handoff is a bonus
Benefits
Competitive, equitable salary
Top-tier health benefits
Dental insurance
Vision insurance
Hybrid work environment
Flexible time off policy, with an encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching
RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Accessibility accommodations during the recruitment process
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