Senior Strategy & Operations Associate shaping corporate strategy and building AI agents, workflows, and automations. Supporting Clio, a legal AI technology company, with business transformation and executive decision - making.
About the role
- Executive Operations Lead supporting executives and automating workflows at TextLayer, an AI systems implementation company. Managing invoicing, onboarding, team culture, vendors, and distributed operations.
Responsibilities
- Support the executive team with scheduling, inbox and calendar management, meeting preparation, and follow-through
- Draft leadership communications
- Manage invoicing end to end, including sending invoices, tracking payment status, and following up on overdue accounts
- Handle account and tool provisioning for new hires and projects
- Identify repetitive tasks and build or configure AI-assisted workflows, working with engineers where needed
- Document processes for consistent business operations as the team grows
- Plan and host team meetups, socials, and offsites, including travel and logistics coordination
- Own staff recognition, gifts, milestones, welcome experiences, and celebrations
- Help maintain connection across a distributed, project-based team
- Gather team feedback and bring it to leadership
- Support hiring operations and onboarding logistics
- Assist leadership with operating cadence, meeting rhythms, planning cycles, and priority tracking
- Manage vendors, tools, subscriptions, and light administrative and compliance tasks
- Serve as a trusted, discreet partner to leadership on sensitive matters
Requirements
- Experience as an executive assistant, chief of staff, operations manager, or office manager, ideally supporting senior leaders in a fast-moving company
- Excellent written communication and sound judgment
- Ability to draft in someone else's voice and know when to escalate
- Strong ownership and follow-through
- Genuine enthusiasm for AI tools and automation; experience with Zapier, Make, n8n, or LLMs, or willingness to learn quickly
- Warmth and energy for bringing teams together
- Discretion and professionalism with confidential information
- Comfort with Google Workspace and modern SaaS tools
- Willingness to travel for team events and company needs
- Experience in a startup, consultancy, or professional services firm is a bonus
- Experience coordinating events, offsites, or team programs is a bonus
- Basic finance operations experience is a bonus
- Light technical aptitude such as scripting, APIs, or no-code automation is a bonus
- Experience supporting a remote or distributed team is a bonus
Benefits
- Team meetups, socials, and offsites
- Travel and logistics for team events
- Staff recognition gifts, milestones, welcome experiences, and celebrations
- Distributed-team connection initiatives
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Degree requirement
No Education Requirement
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