Senior Strategy & Operations Associate shaping corporate strategy and building AI agents, workflows, and automations. Supporting Clio, a legal AI technology company, with business transformation and executive decision - making.
About the role
- Air import operations coordinator managing end-to-end shipments for DSV, a global transport and logistics company. Coordinating carriers, customers, documentation, compliance, costs, and delivery performance.
Responsibilities
- Process all air-import shipments from start to finish
- Coordinate shipment movement and monitor shipments in transit
- Ensure compliance with DSV policies and government regulations
- Serve as the primary customer contact and provide high-quality customer service
- Manage and coordinate shipments daily
- Establish schedules with carriers and tender shipments
- Create and coordinate country-specific documents
- Track and trace shipments
- Prepare and publish reports as requested
- Identify problems proactively and implement appropriate solutions
- Confirm rates with carriers
- Contain shipment costs through the accounting system
- Evaluate shipments, consolidate loads, and select cost-effective pickup and delivery methods
- Ensure DSV KPIs are met throughout shipment movement
- Perform lane analysis to select the appropriate transport mode
- Communicate with customers regarding issues and resolutions
- Manage new account implementation from standard operating procedure through execution
- Support ISO 9001 and ISO 45001 commitments at the Montreal location
- Support quality, health, safety, environmental, and sustainability objectives
Requirements
- A minimum of two years international transportation industry experience or education in supply chain logistics, international transportation, or a related field of study
- CIFFA certificate, an asset
- Dangerous Goods Certification, an asset
- Authorized Cargo Representative (ACR) designated status, as required
- GDP Training, if required
- Good command, both verbal and written, of English
- Proficiency in French required for local communication
- Ability to communicate effectively in a diverse multicultural environment
- Microsoft Office suite
- CargoWise experience, an asset
- Strong problem-solving and analytical skills
- Ability to multi-task, plan, prioritize and manage time effectively
- Excellent organizational and time management skills
- Prolonged periods sitting and standing at a desk and working on a computer
- Regular working hours apply; working beyond these hours may be required by business needs
Benefits
- Inclusive and diverse workplace
- Recruitment-process accommodations for candidates with disabilities
- Career development and advancement opportunities
- Employee support and collaboration across a global organization
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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