Commercial Manager leading MRO contract stewardship, claims, proposals, and rate negotiations for Bird, a Canadian construction company. Protecting commercial interests across maintenance, turnaround, and sustaining capital agreements.
Responsibilities
Lead commercial and contract stewardship across assigned MRO portfolios
Own change management, including identification, quantification, pricing, entitlement development, negotiation, recognition, and recovery
Lead claims management, including contractual entitlement narratives, supporting documentation, cost and schedule impact quantification, negotiations, and resolution
Develop and maintain commercial risk and opportunity registers
Provide commercial guidance to Operations, Project Controls, Estimating, and project teams
Administer and steward Master Service Agreements, alliance agreements, work orders, and purchase orders
Lead commercial reviews, labour escalations, market adjustments, productivity impact reviews, and risk allocation reviews
Develop and negotiate rate updates and ensure escalation, reimbursement, indexation, and rate-adjustment mechanisms are administered and recovered
Lead contract renewals, extensions, rebids, amendments, and strategic client negotiations
Lead proposal development and commercial strategy for maintenance, turnaround, sustaining capital, and project opportunities
Coordinate cross-functional proposal teams and stakeholders through the proposal lifecycle
Support client presentations, clarification meetings, negotiations, and contract award activities
Coordinate audit schedules, resources, and stakeholder participation
Serve as primary commercial contact during client audits
Identify risks revealed through audit activities and prepare audit summaries, findings reports, and executive briefings
Track audit observations, corrective actions, and closure status
Implement process improvements to strengthen controls and reduce future audit exposure
Coach operational teams on contracts, change management, commercial practices, and governance
Develop commercial standards, procedures, templates, and best practices
Mentor project personnel in contract administration, claims avoidance, and entitlement management
Requirements
10+ years of industrial construction, maintenance, turnaround, or sustaining capital experience
Proven commercial leadership experience supporting major industrial operations
Previous experience as a Project Manager, Construction Manager, Business Manager, Operations Manager, or Senior Contracts/Commercial Manager is ideal
Demonstrated experience leading contract negotiations, rate reviews, proposals, commercial claims, and client relationship management
Strong negotiation, communication, relationship management, and problem-solving skills
Benefits
Commitment to a healthy and safe work environment
Inclusive workplace
Diversity, Equity, and Inclusion (DE&I) commitment
Continuous learning environment
Professional growth and opportunity to elevate each other
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