Direction d’une équipe d’experts en sinistres habitation chez Intact, assureur canadien. Supervision de la performance, qualité des dossiers, ressources et processus opérationnels.
About the role
- Commercial Manager leading MRO contract stewardship, claims, proposals, and rate negotiations for Bird, a Canadian construction company. Protecting commercial interests across maintenance, turnaround, and sustaining capital agreements.
Responsibilities
- Lead commercial and contract stewardship across assigned MRO portfolios
- Own change management, including identification, quantification, pricing, entitlement development, negotiation, recognition, and recovery
- Lead claims management, including contractual entitlement narratives, supporting documentation, cost and schedule impact quantification, negotiations, and resolution
- Develop and maintain commercial risk and opportunity registers
- Provide commercial guidance to Operations, Project Controls, Estimating, and project teams
- Administer and steward Master Service Agreements, alliance agreements, work orders, and purchase orders
- Lead commercial reviews, labour escalations, market adjustments, productivity impact reviews, and risk allocation reviews
- Develop and negotiate rate updates and ensure escalation, reimbursement, indexation, and rate-adjustment mechanisms are administered and recovered
- Lead contract renewals, extensions, rebids, amendments, and strategic client negotiations
- Lead proposal development and commercial strategy for maintenance, turnaround, sustaining capital, and project opportunities
- Coordinate cross-functional proposal teams and stakeholders through the proposal lifecycle
- Support client presentations, clarification meetings, negotiations, and contract award activities
- Coordinate audit schedules, resources, and stakeholder participation
- Serve as primary commercial contact during client audits
- Identify risks revealed through audit activities and prepare audit summaries, findings reports, and executive briefings
- Track audit observations, corrective actions, and closure status
- Implement process improvements to strengthen controls and reduce future audit exposure
- Coach operational teams on contracts, change management, commercial practices, and governance
- Develop commercial standards, procedures, templates, and best practices
- Mentor project personnel in contract administration, claims avoidance, and entitlement management
Requirements
- 10+ years of industrial construction, maintenance, turnaround, or sustaining capital experience
- Proven commercial leadership experience supporting major industrial operations
- Previous experience as a Project Manager, Construction Manager, Business Manager, Operations Manager, or Senior Contracts/Commercial Manager is ideal
- Demonstrated experience leading contract negotiations, rate reviews, proposals, commercial claims, and client relationship management
- Strong negotiation, communication, relationship management, and problem-solving skills
Benefits
- Commitment to a healthy and safe work environment
- Inclusive workplace
- Diversity, Equity, and Inclusion (DE&I) commitment
- Continuous learning environment
- Professional growth and opportunity to elevate each other
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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