Quality Assurance Lead overseeing ISO compliance and QMS scaling for Arbutus Medical Systems. Guiding facility transition, audit preparation, and product quality strategy in a hybrid work environment.
Responsibilities
Own & Scale the Quality Management System (QMS)
Maintain and continuously improve an ISO 13485 / MDSAP-compliant QMS
Apply a pragmatic approach: ensuring compliance without unnecessary complexity
Ensure audit readiness across:
Document control
Training systems and records
Equipment and process controls
Supplier quality
CAPA and complaint handling
Identify system gaps and implement scalable, practical solutions
Conduct CAPA trend analysis and report insights to leadership
Ensure all quality records are accurate, complete, and audit-ready
Facility Transition
Ensure QMS compliance throughout the facility relocation to Burnaby
Update documentation, risk assessments, and processes tied to the new site
Partner cross-functionally with Operations to minimize disruption
Support validation and readiness of the new facility
Audit & Compliance Leadership
Lead preparation for the ISO 13485 surveillance audit
Act as the primary QA contact during internal and external audits
Strengthen audit readiness (e.g., training documentation, system gaps, UDI compliance)
Set and track annual quality objectives with senior leadership
Present KPIs, trends, and quality insights across the organization
Product & Design Quality
Support Design Controls (requirements, risk management)
Develop and implement test strategies and validation plans
Partner with Engineering to balance speed, compliance, and practicality
Lead Quality Reviews with Operations and Engineering to drive continuous improvement
Supplier & Manufacturing Quality
Partner with Supply Chain on supplier qualification, monitoring, and performance
Ensure quality consistency across sterile kits and components
Lead CAPAs and complaint investigations:
Root cause analysis
Corrective actions
Timely closure
Support new supplier approvals (including regulatory requirements)
Requirements
5–10+ years in Quality Assurance within medical devices or manufacturing environment
(ISO 13485 environment or equivalent)
Strong working knowledge of:
ISO 13485 or equivalent
FDA 21/CFR 820
Proven experience with:
Audits (internal & external)
CAPA systems
Supplier quality
QMS ownership
Background in a technical field (engineering, science, or equivalent)
Strong communication skills (including customer-facing quality discussions)
Ability to operate in a fast-paced, scaling environment
Nice-to-Have
Experience with MDSAP and/or FDA regulatory requirements
Background with Class I/II devices, sterile products, or orthopaedics
ISO 13485 or ISO 9001 Lead Auditor certification
Experience supporting U.S. regulatory operations (e.g., UDI submissions)
Experience supporting or leading facility changes, audits, or scaling environments
Experience with internationally recognized standards for medical device development (e.g., ISO10993, ISO14971, IEC 60601, ISO 11135, ISO 11137)
Benefits
Competitive salary (budgeted base salary of $90,000-120,000, depending on experience)
An exciting opportunity to get in at the ground floor of a growing venture
Flexible working hours and hybrid arrangements
Extended health benefits
Professional development funding
A purpose-driven workplace with passionate teammates who want to help patients and make a positive difference in the world
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