Senior Data Analyst at BMO analyzing collection trends and optimizing performance through advanced analytics. Collaborating with teams to drive data-driven decision-making in collections strategies.
Responsibilities
Analyze and visualize trends across the end-to-end collections process to identify performance gaps, emerging risks, and opportunities
Evaluate third-party agency performance and uncover optimization opportunities in assignment strategies
Support the design and refinement of employee incentive programs to drive desired performance outcomes
Develop dashboards and reporting (e.g., Power BI) to provide actionable insights to stakeholders
Partner with operations, strategy, and risk teams to translate analytical findings into business actions
Continuously identify opportunities to improve collections efficiency, effectiveness, and overall portfolio performance
Documents data flow, systems and processes to improve the design, implementation and management of business/group processes.
Develops tools and delivers training programs for use of reporting tools and self-serve analytics by non-analytical end users; may include delivery of training to audiences.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role.
Requirements
1 years of relevant experience in analytics
post-secondary degree in Mathematics, Statistics, or a related field, or an equivalent combination of education and experience
Proficiency in statistical and analytical tools such as SAS, SQL, and Python
Experience developing Power BI dashboards strongly preferred
Strong analytical thinking and problem-solving skills
Ability to translate complex analytical insights into clear, actionable recommendations for a broad audience.
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