Medical Sales Representative growing prescriptions and healthcare partnerships for NAOS skincare brands across West Montreal and Ottawa. Managing medical sales, PR activities, customer visits, and competitive intelligence.
About the role
- Senior Service Representative supporting BMO’s Canadian investment operations and stakeholder services. Processing transactions, reports, reconciliations, and regulatory-controlled service requests.
Responsibilities
- Provide support and service for BMO’s Investment Operations function and business stakeholders and customers
- Execute and deliver Investment product and service processes in compliance with financial and regulatory controls
- Gather and format data into regular and ad-hoc reports and dashboards
- Support change management execution and sustainment activities
- Execute service requests, transactions, and queries within service level agreements
- Process transactions and activities accurately and timely in response to stakeholder requests
- Respond accurately and knowledgeably to internal and external stakeholder questions
- Follow documented policies and procedures and meet SLAs
- Check and reconcile information and documentation
- Analyze data and information to provide insights and recommendations
- Identify, resolve, or escalate issues and problems
- Communicate and collaborate with internal and external stakeholders
- Maintain stakeholder relationships and fulfill service delivery expectations
- Maintain understanding of regulatory requirements and operational risks
- Collaborate on development and implementation of new processes and systems and improvements to existing ones
- Support development of tools and delivery of training
- Handle complex and diverse tasks and escalations
- Apply BMO’s Risk Management Framework and make risk-informed decisions
Requirements
- Typically 2–3 years of relevant experience
- Post-secondary degree in a related field of study desirable, or equivalent combination of education and experience
- Knowledge and experience using relevant systems and technology
- Knowledge and understanding of key products and services, processes and controls
- Knowledge of risk and regulatory requirements
- Prioritization skills
- Customer service skills
- PC skills, including MS Word, Excel, and PowerPoint
- Specialized knowledge
- Good verbal and written communication skills
- Good organization skills
- Good collaboration and team skills
- Good analytical and problem-solving skills
Benefits
- Health insurance
- Tuition reimbursement
- Accident insurance
- Life insurance
- Retirement savings plans
- In-depth training and coaching
- Manager support
- Network-building opportunities
- Accommodations available on request for candidates taking part in all aspects of the selection process
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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