LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Project Manager managing the delivery of financial solutions in Capital Markets at Broadridge. Involves collaboration across teams and multiple phases of project implementation.
Responsibilities
- Managing the delivery and implementation within a SAFe environment.
- Participating in all phases of onboarding clients i.e., scoping, implementation / configuration definition, user testing support, training, and migration activities.
- Planning & Tracking; Defining and tracking the Program Increments, aligned to the Project and Product Roadmaps.
- Reporting: Providing concise and accurate information to inform and drive actions you will report to the client and internally on progress during the program.
- Acceptance: Ensuring that there is a clearly defined, managed, and tracked acceptance definition plan for completion.
- User Testing Management: Managing and coordinating teams during all test phases, aligned to the acceptance definition.
- Migration/Onboarding; Manage the definition, delivery, and acceptance approach for migrating/onboarding data.
- Scope Definition: Work with Scope Owners, BAs, and your client.
- Business Case Management: Ensure that the program is tracked to the agreed business case.
- Risk Management: Identify, manage, and mitigate risks and issues during implementation.
- Product Readiness: Navigate the move from implementation to live running and support.
- Quality: Ensure feedback on the quality of deliveries across implementation activities.
- Collaboration; Work closely with internal teams on delivery and provide mentoring/guidance to junior members.
- Continual Improvement: Actively monitor and review implementations processes.
Requirements
- Bachelor’s Degree, preferable in Business or Finance.
- 1–2 years’ experience in a PM role, or previous PMO experience.
- Strong interest in developing into a Project Management position.
- Proven track record of project delivery within a Capital markets and banking environment.
- Experience of large-scale integration projects.
- Strong experience of vendor / client relationship management, preferably from the vendor perspective.
- Experience of working in an agile environment, specifically SAFe.
- Knowledge and use of JIRA and Confluence.
Benefits
- Medical, dental, life and vision insurance.
- RRSP program with company match.
- Paid parental leave.
- Competitive vacation days and more.
- Medical insurance starts immediately upon hire.
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LP
Sr. Project Manager
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