Executive leader transforming ABC Fitness's Customer Support leveraging AI and new operational strategies. Responsible for driving enterprise - wide change and overseeing customer experience enhancements.
About the role
- AI Skill Builder at Broccolini developing AI skills for construction, finance, and HR departments. Hands-on execution role to accelerate AI deployment with measurable business impact.
Responsibilities
- Develop level 1 AI skills and some level 2 skills based on specifications generated during workshops
- Deliver approximately 8 to 12 deployment-ready AI skills per month
- Perform testing and validation of AI skills prior to final review and deployment
- Maintain skills documentation and update the internal AI skills registry
- Support user training sessions and collect feedback from teams
- Build test-case libraries and QA processes for the different departments
- Continuously improve outcomes through iteration and prompt refinement
Requirements
- Practical AI experience: Has previously built prompts, workflows, or tools powered by LLMs.
- Excellent writing skills: The quality of AI skills depends directly on the clarity of the instructions.
- Fast iteration: Able to move quickly in a feedback-driven, continuous improvement environment.
- Curiosity about real business challenges: Interested in how teams actually work and seeks to understand how AI can improve operational execution.
- Business awareness: Understands that the best technical solution is not always the best solution for the business.
Benefits
- Hands-on experience developing AI solutions used in a real business environment
- Exposure to multiple functions and operational teams
- Direct visibility with company leaders
- Opportunity to contribute actively to the organization’s AI transformation
- A portfolio of deployed AI skills with tangible impact on operations
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