Manager leading instructional design for Caseware’s global audit and accounting software education. Building scalable learning content, governance standards, and customer adoption programs.
About the role
- Consultant for Learning & Development at BrokerLink focused on training in Commercial Insurance. Responsibilities include designing and delivering virtual learning and supporting employee performance.
Responsibilities
- Design and deliver virtual learning that elevates performance across commercial insurance disciplines
- Prepare, coach, and support employees to provide exceptional customer service
- Manage administration for existing and completed courses and programs
- Collaborate on program planning with team members and external stakeholders
- Contribute to projects within L&D and across other departments
Requirements
- Proven track record in learning design and delivery
- Commercial lines experience (e.g., underwriting, claims adjusting, sales, or related)
- P&C insurance license in province of work required
- CAIB 1, 2 & 3 or 5 CIP courses an asset
- Proficient with MS Office Suite, especially PowerPoint
- Strong facilitation skills
- Highly organized
- Experience with EPIC, insurer portals, and various program delivery platforms considered an asset
- Program creation experience
Benefits
- Flexible work arrangements
- Multiple benefits offered to support physical and mental wellbeing
- Wellness account
- Share plan & other savings
- Group RRSP
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