Reservation agent supporting bookings and account inquiries for Camis, a park-reservation technology provider. Delivering customer service through flexible, remote Manitoba shifts.
Responsibilities
Assist customers with reservations and account inquiries
Provide friendly, professional customer service
Navigate multiple systems while supporting callers
Resolve questions efficiently and accurately
Attend mandatory orientation and training
Work flexible shifts within the contact center's 7:00 AM–10:00 PM EST, seven-day operating schedule
Requirements
Strong communication and customer service skills
Comfortable using computers and learning new software
Friendly, professional, and dependable
Minimum 1 year of customer service experience
Call Centre experience is an asset
Manitoba residents only
Full attendance at orientation and training is mandatory
Availability for a flexible schedule including evenings, weekends, and holidays during the contract period
Availability to work maximum scheduled hours throughout July and the first week of August
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