B2B outbound Call Center Agent contacting companies and arranging appointments for CASA AKTIVA’s telecom, IT, and internet solutions. Handling customer needs, data maintenance, and general administration.
Responsibilities
Contact businesses by phone regarding telecommunications, IT, and internet solutions
Schedule appointments with B2B companies
Serve as a point of contact for prospective customers
Identify customer needs and offer tailored solutions
Conduct appointment setting and B2B acquisition by phone
Maintain master data and perform general administrative tasks
Requirements
Good spoken and written German skills
Initial experience in telephone-based customer acquisition is an advantage
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