Bilingual trainer delivering virtual and onsite implementation training for PBS dealership management software. Supporting automotive dealerships across North America through software adoption and process improvement.
About the role
- Instructional Designer working with Senior Instructional Designers to develop training materials. Role emphasizes lesson analysis, curriculum design, and effective collaboration with subject matter experts.
Responsibilities
- Conduct lesson analysis: Using the program/content analysis, develop the lesson analysis to gather the relevant information and materials needed to identify the lesson-specific goals.
- Effectively interview and collaborate with assigned subject matter experts to identify required information.
- Research available, relevant resource materials that provide information about jobs/tasks/competencies.
- Facilitate/coordinate meetings: Facilitate individual and group meetings and interactions.
- Onboard SMEs and contribute to kick-off meeting.
- Prepare meeting agenda and facilitate meeting flow.
- Ask appropriate questions to drive the conversation forward.
- Document and share meeting minutes, outputs, and action items.
- Design and develop training curriculums and materials: Determine learning objectives.
- Prepare a detailed content outline of the training design.
- Design the learning materials and media.
- Develop and participate in “pilot” of new training programs.
- Finalize and implement learning materials and media.
- Support facilitators/instructors and obtain feedback on the effectiveness of training design.
Requirements
- Proven application of current adult learning theories and practices within training materials.
- Certificate in adult education or 3 years of relevant instructional design experience.
- Willingness to keep current with the latest technologies and learning trends.
- Knowledge and application of various instructional design methodologies and techniques.
- Demonstrated ability to engage learners through creativity.
- Experience developing effective training materials including presentations, facilitator guides, storyboards, eLearning lessons, and simulations.
- Outstanding written and verbal communication skills, paying close attention to detail and accuracy.
- Experience translating in-depth information into an easy to understand, digestible format.
- Demonstrated ability to communicate and collaborate with various peers and leaders across business functions and departments.
- Proven time management skills through effective project management.
- Responds positively to organizational, departmental, and process change.
- Proficiency with eLearning design tools (e.g., Articulate 360, Snagit, Vyond).
- Comfortable working in a fast-paced environment.
- Experience with Learning Management software (e.g., SumTotal, Geo learning) and Knowledge Management software (SharePoint, CRM) is an asset.
- Ability to multi-task and problem solve within a fast paced, high-tech work environment.
- Exceptional customer service and negotiation skills.
- Strong facilitation and presentation skills.
- Proficient in Microsoft Office skills (Word, Excel, and PowerPoint).
- Ability to manage and prioritize multiple projects, deliverables, and competing priorities with a proven record of success.
Benefits
- Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
- In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Company-matching pension plan, share ownership program and additional investment options.
- Employee recognition programs, service milestone celebrations, employee discounts and more!
- We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
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