Manager, Product Owner for Digital Experience team in Canadian Operations overseeing segregated fund platform. Responsibility includes product leadership and delivering impactful advisor experiences.
Responsibilities
Responsible for leading the digital experience of our segregated fund platform for direct and indirect segregated fund advisors.
Working closely with internal teams on delivering great experiences for our advisors, while understanding the impact that corporate strategy has on the product decisions.
Ensure that the Product team has the tools required to succeed, by collaborating with technology, experience, and business partners.
Work with Wealth, Operations and change management teams to ensure the rollout of the product is successful.
Support the Director, Product Owner in creating and supporting the business case process, including KPIs, funding and strategic fit.
Develop roadmap in collaboration with the Director, Product Owner
Own the vision and implementation of the digital experience for our Digital Segregated Fund Application (DSFA) and how it aligns to our Servicing Platform
Collaborate with other Product owners and Product leaders to ensure the roadmap fits into the overall strategic vision
Guide teams through applicable end-to-end process
Convert epics into user stories in collaboration with core team and impacted stakeholders
Collaborate with technology partners on ideal solution to maximize product value and staffing model
Set product and sprint goals and support team with all sprint-related activities (events, testing, backlog order, demos)
Requirements
Strong business knowledge of segregated fund business
Ability to take information from multiple stakeholder groups to formulate a strong digital experience meeting their needs
A broad network in the organization to pull the right connections and get things done
Knowledge of Agile and ability to dynamically tailor approach to the situation
Strong communication skills with ability to communicate complex messages to tell a compelling story
Strong leadership skills and the ability to influence a diverse group of stakeholders
Problem solving mindset with ability to lead the team to push the solution and quickly structure and break down problems
Strong coaching skill set with experience in coaching teams with various profiles
A challenger mindset and passion to challenge status quo to find new solutions and drive out of the box ideas – loves and embraces change
Believe in a non-hierarchical culture of collaboration, transparency and trust across teams
Benefits
Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
In addition to regular vacation and personal days, we support community involvement with a volunteer day.
Company-matching pension plan, share ownership program and additional investment options.
Employee recognition programs, service milestone celebrations, employee discounts and more!
Workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
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