Legal Editor summarizing and indexing judgments for Thomson Reuters’ digital legal products. Writing clear headlines and supporting editorial publication across Quebec and beyond.
About the role
- Canadian immigration lawyer leading CanadaVisa’s Express Entry practice and five-person team. Driving operational excellence, AI adoption, client growth, and potential General Manager responsibility.
Responsibilities
- Lead the Express Entry practice and a team of approximately five case managers
- Own the department's operational performance, including response times, pipeline velocity, file throughput, capacity, quality, and client satisfaction
- Build a high-performing team through expectation-setting, coaching, performance management, talent development, recruitment, onboarding, and training
- Create operational resilience through clear ownership, coverage, escalation paths, and redundancy
- Provide senior legal oversight, guidance on complex matters, and quality-control processes
- Identify and execute opportunities to increase capacity, improve conversion and client experience, expand services, and grow the practice
- Partner with product and engineering to identify bottlenecks, automate repetitive work, and develop scalable legal workflows and technology
- Use AI for research, preparation, quality control, training, client communication, and workflow management while maintaining legal and professional standards
- Codify expertise into systems, playbooks, training, and technology
- Develop toward broader P&L and General Manager responsibility by learning revenue, staffing, capacity, margins, investment decisions, and growth
Requirements
- Must be a licensed Canadian lawyer
- Member in good standing of a Canadian law society
- Eligible to practise in Canada
- Experience managing, mentoring, or supervising people
- Comfortable setting expectations, giving direct feedback, making difficult decisions, and handling escalations
- Operational mindset with comfort using metrics, dashboards, targets, capacity planning, and accountability
- Experience using AI tools such as Claude and ChatGPT
- Strong systems-thinking and workflow/process design abilities
- Strong written and verbal communication skills
- Immigration experience, particularly experience with permanent residence matters, is strongly preferred
- Ability to communicate effectively with clients, lawyers, legal professionals, executives, and technical teams
Benefits
- Competitive compensation + performance bonus
- Group benefits — extended health, telehealth, dental, vision
- Unlimited paid time off
- Toronto hybrid work arrangement preferred
- Path toward General Manager responsibility, including potential ownership of the department's financial and operational performance
- Technology-enabled training systems to accelerate immigration expertise
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