Integration Employment Services role engaging employers and supporting clients for job placements and liaising with community partners to ensure job success in Canada.
About the role
- Part-Time Shift Leader supervising daily operations and team performance at Canna Cabana cannabis store. Role includes customer interaction, compliance assurance, and inventory management.
Responsibilities
- provide assistance to store management in supervising and facilitating the daily operations of the store
- oversee the responsibilities of the Store Manager in the absence of SM or ASM
- assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
- provide direction, guidance, and instruction to all store associates as required
- ensure store conditions are consistently upheld to established standards
- assist in ensuring staffing levels adequately meet business needs, only when requested
- be the sales and customer service leader/role model in the absence of SM/ASM
- greet and assist customers in a way that models exemplary conduct to other staff
- ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
- handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
- ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
- achieving sales target and store-level KPI’s
- ensuring employees on shift are actively pursuing sales goals
- oversee and assist in inventory management and be accountable for the inventory processes on shift
Requirements
- must have valid SellSafe Certification
- completion of high school and college/CEGEP/vocational or technical training required
- demonstrated sales and service orientation required
- minimum of 2 years work experience in the retail industry required - cannabis industry preferred
- a valid First Aid certification is considered an asset
- excellent time management and prioritizing skills required
- demonstrated ability to train and motivate staff required
- skills to monitor and lead by example as required
- basic office administration skills required
- high level of proficiency with Microsoft Office productivity suite
- strong customer service and troubleshooting skills
- a well-defined sense of diplomacy
- thorough understanding of applicable health and safety legislation
- ability to work nights, holidays and weekends and different locations
Benefits
- significant opportunity for growth, experience and learning
- unlimited bonus earning potential
Job title
Job type
Experience level
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Degree requirement
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