Integration Employment Services role engaging employers and supporting clients for job placements and liaising with community partners to ensure job success in Canada.
About the role
- Technology Coordinator at PCL Constructors overseeing technology requests processing and documentation in Edmonton. Supporting cost allocation and providing central coordination for districts and job sites.
Responsibilities
- Coordinate end‑to‑end processing of approved technology requests for job sites and districts, ensuring accuracy, completeness, and adherence to established standards
- Receive, validate, and process software license assignments, reassignments, and removals, ensuring entitlements and usage align with internal policies and vendor agreements
- Verify that all required business, technical, and financial information is provided prior to processing; return incomplete or non‑standard requests for clarification as needed
- Support cost allocation and chargeback processes by ensuring requests include accurate coding, ownership, and attribution details
- Maintain transaction‑level documentation to support billing, reconciliation, financial reporting, audits, and compliance requirements
- Maintain accurate records of technology transactions, asset assignments, and approvals to ensure systems of record reflect the current state
- Support periodic reviews of license usage, assignments, and recoveries by providing accurate request and transaction history
- Serve as a central point of contact for districts and job sites regarding request status, processing steps, timelines, and next actions
- Escalate non‑standard requests, exceptions, or policy deviations to senior Technology team members with appropriate context and documentation
- Operate within defined procedures and governance controls while identifying recurring issues and opportunities to improve request quality, processes, and documentation standards
Requirements
- 1+ years of experience in an administrative, procurement support, technology operations, or IT coordination role
- Demonstrated ability to manage multiple concurrent requests while maintaining a high degree of accuracy and follow-through
- Working knowledge of software licensing concepts, asset tracking, or internal cost recovery processes is an asset
- Strong written and verbal communication skills, with the ability to interact effectively with technical and non-technical stakeholders
- Proficiency with common business systems, tracking tools, and documentation platforms
- Highly organized and process-driven, with strong attention to detail
- Comfortable operating within defined standards, approvals, and governance frameworks
- Service-oriented, with a focus on responsiveness, clarity, and reliability
- Confident escalating exceptions while preserving context and auditability
Benefits
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
Job title
Job type
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