Bilingual Consumer Sales Associate

Posted 1 hour ago

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Bilingual French Sales Associate selling Allianz travel insurance and supporting e-commerce customers. Providing quotes, closing sales, and managing customer policies by telephone.

Responsibilities

  • Provide telephone support for e-commerce and insurance clients
  • Identify customer needs and provide optimal or alternative product solutions
  • Educate potential clients on insurance options
  • Provide quotes and close sales
  • Maintain in-depth knowledge of products and services
  • Stay up to date on new product or policy changes
  • Accurately enter pertinent customer data
  • Make changes to existing policies
  • Address customer concerns with empathy and move customers toward commitment
  • Use AI, machine learning, data analytics, and cloud-based tools responsibly

Requirements

  • Six (6) to twelve (12) months in a customer service or sales environment
  • Post-secondary education is highly preferred
  • Possess Accident and Sickness license or willing to become licensed
  • Possess TICO certification or willing to become certified
  • Ability to pay close attention to detail and multi-task
  • Superb customer service skills and strong customer focus
  • Commitment to customer satisfaction
  • Fluency in French and English, written and spoken, is required
  • Ability to work effectively with artificial intelligence, machine learning, data analytics, and cloud-based tools
  • Knowledge of data governance, security, and ethical use standards

Benefits

  • Monthly sales incentive plan
  • Performance-based bonuses
  • Merit increases
  • Other incentives based on individual and company performance
  • Personal and professional development courses
  • Targeted development programs
  • International mobility and career progression opportunities
  • Work Well programs supporting health and wellbeing
  • Flexible work-life balance planning and arrangements
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement savings plans
  • Paid time off
  • Other employee programs

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$21 per hour

Degree requirement

No Education Requirement

Tech skills

Cloud

Location requirements

RemoteCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.