Solutions Architecture Advisor collaborating with stakeholders on projects such as cloud migrations and system implementations. Engage in technical leadership and support across multiple business sectors.
AC
Team Manager, Health and Dental Member Solutions – Information Technology
Posted 2 days ago
About the role
- Team Manager leading high performing IT professionals at Alberta Blue Cross. Responsible for operations management and service delivery excellence with a focus on professional development and optimization.
Responsibilities
- Provide coaching and professional development opportunities to foster team growth and enhance overall performance
- Provide leadership to a team of high performing IT professionals to deliver high-quality business solutions
- Champion change management initiatives by identifying areas for process optimization and implementing best practices
- Encourage a proactive approach to problem-solving, empowering team members to propose and implement improvements
- Promote the wellness of team members
- Drive pilot initiatives and proof of concepts (POCs)
- Collaborate with cross-functional teams to ensure effective communication and integration of changes
- Build and maintain effective relationships with stakeholders
- Monitor and measure the success of improvement initiatives
- Manage performance of the team and individuals through metrics
- Prepare resource plans and allocate team members to operational and project work
- Recruit, coach, and develop team members
- Participate and lead cross-functional initiatives and committees
Requirements
- University degree/diploma or completion of a technical institute diploma program
- A minimum of five years of leadership in an IT related organization or team
- Ability to function effectively in day-to-day resource management and strategic leadership roles
- Demonstrated strength in planning, organizing, and setting priorities
- Solid understanding of the System Development Life Cycle
- Working knowledge of Agile framework is a plus
- Experience embedding AI tools in the workflow to enhance productivity is a plus
- Excellent interpersonal and communication skills
- Strong analytical and problem-solving skills
Benefits
- Flexible work arrangements
- Professional development opportunities
- Recognition for contributions
- Health coverage for members
- Wellness promotion
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