Business Data Analyst improving product decisions for LawDepot’s legal - document platform. Designing experiments, analyzing customer behaviour, and translating insights into roadmap recommendations.
About the role
- Data Analyst supporting automated ETL processes and maintaining data integrity at Cars Commerce. Collaborating with teams to ensure the accuracy and consistency of automotive data.
Responsibilities
- Monitor and support automated ETL (Extract, Transform, Load) processes to ensure data from third-party partners is ingested correctly
- Handling L2 support requests relating to data issues and discrepancies
- Investigating escalated tickets that require deeper technical analysis than the initial support tier
- Monitoring inventory and pricing data within internal systems and from third-party providers
- Identifying anomalies or gaps in data flow before they impact business operations
- Performing data cleansing, transformation, and validation to ensure accuracy, completeness, and consistency of data used for analysis and reporting purposes
- Communicating with data partners to ensure bugs are resolved
- Coordinating with the support team, development team, product owners, and stakeholders
- Providing the organization with regular health checks and status updates on data issues or new program implementations
- Running scripts and performing data QA to find anomalies
- Conducting root cause analysis on data breaks and working with the dev team to implement long-term fixes
Requirements
- Bachelor's degree in Computer Science, Information Systems, Statistics, Mathematics, or a related technical field
- Proven experience as a Data Analyst or similar role, with a track record of maintaining data integrity and delivering actionable insights
- Proficiency in SQL, Python, R, or other programming languages for data manipulation, analysis, and visualization
- Experience working with multiple data formats including CSV, JSON, and XML
- Understanding of ETL principles and experience interacting with APIs
- Knowledge of the automotive industry, specifically regarding vehicle inventory management and pricing structures
- Strong analytical and problem-solving skills, with the ability to think critically and strategically about complex data issues and system dependencies
- Excellent verbal and written communication skills in French and English, with the ability to effectively convey technical status updates and data health checks to non-technical audiences
- Detail-oriented and highly organized, with the ability to manage multiple investigations and meet tight deadlines in a fast-paced environment
- A strong cross-functional collaborator with excellent interpersonal skills, responsible for facilitating communication and alignment between Support, Developers, and stakeholders.
Benefits
- Medical, Paramedical & Dental Healthcare Plans
- New Hire Stipend for Home Office Set-Up
- Generous PTO
- Paid holidays
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