Team Lead overseeing billing, project accounting, invoicing, and receivables for Cencora’s Canadian patient and provider support services. Leading billing governance, finance liaison work, and process improvement.
Responsibilities
Accurately produce client invoices
Monitor workflow within the assigned group
Monitor accounts receivable
Serve as Finance liaison for Innomar Operational Program Managers
Handle client billing needs, special projects, and complex assignments
Monitor Billing associates against specified goals
Support compliance with approved billing policies and practices
Manage an individual portfolio
Validate interpretations of complex, ambiguous, or non-standard contract terms and billing structures
Review and approve billing setups, templates, contract assumptions, and reporting logic
Oversee daily and monthly billing workflow, including invoices, credits, rebills, and supporting packages
Guide non-standard billing logic and complex calculations
Review unusual trends, material variances, and quality concerns
Prioritize workload and balance resources across clients and programs
Communicate with Project Managers and Client Managers about contracts, change orders, approvals, and additional services
Monitor aged accounts receivable and communicate aging to management
Address aged outstanding invoices and payment issues with Program Management and clients
Serve as first point of contact for assigned Business Unit teams
Conduct or co-conduct monthly business reviews and partner with FP&A
Support program launches, closures, transitions, and cross-functional initiatives
Lead responses to escalated billing questions and disputes
Identify and implement process improvements in accuracy, automation, reporting, turnaround time, and controls
Support Finance and Operations process-improvement initiatives
Prepare ad hoc client and audit requests
Perform other duties as assigned
Requirements
Bachelor's degree in Accounting required
Three to five years of progressively responsible billing-related experience
Healthcare environment experience preferred
Experience with multiple IT applications and data-management systems
Team-management capability
Strong attention to detail
Effective organization and results orientation
Integrity and trust
Basic business understanding
Outstanding written and verbal communication
Strong business-partnering skills with operational and Finance teams and external clients
Solid understanding of patient support programs preferred
Intermediate to advanced knowledge of Microsoft Office products
Strong organizational and analytical skills
Strong knowledge of accounting practices and principles
Ability to work in a fast-paced environment with competing deadlines
Strong interpersonal skills
Working knowledge of accounting software packages; SAGE preferred
Advanced knowledge of Microsoft Word, Excel and PowerPoint
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