Principal AI Solutions Architect designing and delivering virtual agents, routing, and generative AI solutions for Genesys’ enterprise customer - experience platform. Leading customer consulting, architecture, testing, and team delivery.
About the role
- Solutions Architect specializing in data governance and analytics for Centrilogic, leading presales engagements and solution architecture design. Collaborating with client stakeholders to develop viable data strategies and modern architectures.
Responsibilities
- Design end-to-end data platforms on Microsoft Fabric and Azure Databricks
- Architect governance solutions with Microsoft Purview and Unity Catalog
- Design scalable, auditable analytics environments using medallion architecture, Delta Lake principles, and Power BI/Fabric-native reporting patterns
- Define AI-readiness requirements and secure conversational access patterns for Copilot, data agents
- Engage executives and data leaders on strategy, governance maturity, analytics modernization, compliance, and roadmap priorities
- Lead discovery workshops, assessments, and maturity evaluations
- Partner with Account Executives to advance opportunities with strong technical credibility and strategic recommendations
- Develop estimates, pricing approaches, business cases, and tailored solution proposals
Requirements
- 7+ years in data architecture, data engineering, analytics consulting, or a related technical field
- 3+ years in presales, solution architecture, or a customer-facing advisory role
- Proven experience designing enterprise data platforms with Microsoft Fabric, Azure Databricks, Azure Synapse, or comparable modern analytics platforms
- Hands-on experience with Microsoft Purview, Unity Catalog or equivalent governance tools for cataloging, metadata, lineage, and control frameworks
- Practical experience enabling semantic models, metadata, and governance for Copilot, natural-language query, and agentic access patterns
- Strong track record leading discovery, writing proposals, sizing engagements, delivering executive presentations, and advancing deals
- Microsoft Certified: Fabric Analytics Engineer Associate (DP-600) or similar (required within 6 months of hire)
- Must be able to travel within the Greater Toronto Area, nationally, and to the United States as required.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development
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