Lead Product Designer owning complex enterprise software experiences for Mark43’s public safety platform. Shaping tools used by law enforcement, firefighters, EMS professionals, and dispatchers.
About the role
- Senior UX/UI Designer at Riipen crafting intuitive user experiences for the platform. Collaborating with Product Managers and engineers to elevate design quality and usability.
Responsibilities
- Translate product requirements into clear, intuitive design solutions that enhance usability and user engagement
- Drive the design of both functional and visually compelling product features that support growth across all sides of the Riipen platform
- Develop wireframes, user flows, prototypes, and high-fidelity mockups that clearly communicate design concepts
- Create scalable UI components and maintain design consistency across the platform
- Identify opportunities to improve existing workflows and iterate on new design solutions
- Gather and evaluate user requirements in collaboration with Product Managers, developers, and internal stakeholders
- Conduct user research and usability testing to validate design decisions
- Research customers, competitors, and market trends to identify UX improvements
- Work closely with Product Managers, developers, and other stakeholders in an Agile software development environment
- Present design concepts, prototypes, and solutions to internal teams and stakeholders
- Communicate design decisions, trade-offs, and constraints effectively
- Collaborate with product and engineering teams to ensure design feasibility and product quality
- Help define and evolve the visual style and user experience across Riipen’s platform
- Maintain and evolve the design system and component library
- Review and provide feedback on the work of other designers
- Take ownership of the overall quality and consistency of design outputs across the team
- Sign off on component updates and ensure design standards are upheld
Requirements
- 5–8+ years of experience designing UX/UI for web and mobile applications
- A strong portfolio demonstrating user-centred design, product thinking, and high-quality design execution
- Expertise with modern design tools such as Figma, Sketch, or similar platforms
- Strong understanding of design systems and scalable component libraries
- Experience conducting user research and usability testing
- Ability to translate complex product requirements into intuitive user experiences
- Experience working within Agile product development environments
- Strong collaboration skills and ability to work cross-functionally with product managers and engineers
- Excellent communication skills with the ability to present ideas and influence stakeholders
- Ability to manage multiple priorities and projects in a fast-paced environment.
- Bonus points if you have:
- Experience designing for marketplace or multi-sided platforms
- Experience building or improving a native mobile application
- Familiarity with HTML, CSS, or front-end implementation constraints
- Experience helping define or evolve a design system at scale
- Degree in UX/UI Design, Graphic Design, Human-Computer Interaction, or a related field
Benefits
- 🌐 Remote/travel working opportunities (when appropriate)
- 🏖️ 4 weeks of annual vacation
- 🤕 Paid sick leave
- 🏥 Extended Health and Dental benefits from your first day
- 💻 We will ensure you have a great work-from-home setup
- 📚 Learning & Development Stipend after 6 months of employment
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