Principal Product Manager driving F5’s cybersecurity customer experience AI strategy. Re - architecting customer operations through agentic workflows, governance, automation, and measurable enterprise outcomes.
About the role
- Senior Product Manager owning EV driver app strategy and metrics at ChargeLab, a software company powering EV charging networks. Driving seamless home and public charging experiences.
Responsibilities
- Own the strategy and roadmap for driver-facing applications, including native mobile apps, web app, and customer white-labeled apps
- Contribute to the site host experience when features impact both drivers and site hosts
- Serve as the resident expert on the charging experience, consumer needs, and competitive landscape for drivers
- Champion the EV driver’s perspective and emphasize the value of a growing driver group to commercial customer success
- Work with Product Operations and Engineering to treat data as a first-class citizen and empower analytics and reporting
- Define and track key product metrics to measure success and drive data-informed decisions
- Build solutions that make home and public charging seamless for users with internal and external stakeholders
- Collaborate with engineering, design, and business teams to deliver impactful product improvements
- Drive go-to-market strategies with Sales, Marketing, and Operations
- Continuously refine product vision and strategy in alignment with company goals
- Deliver iterative, incremental improvements while pursuing long-term strategic goals
Requirements
- 5+ years of professional product management experience in a SaaS or consumer software company
- Proven track record of launching and managing successful B2C mobile products
- Strong analytical skills and experience with data-driven decision-making
- Prior experience with native mobile development, payments, and web analytics is a strong plus
- Excellent stakeholder management and ability to work cross-functionally with finance, sales, marketing, and engineering teams
- Experience working in Agile/Scrum environments
- Passion for EV charging and making a positive impact on the environment
- Bachelor’s degree in a related field or equivalent experience
Benefits
- Full-time permanent employment
- Hybrid work arrangement
- Opportunity to make an impact supporting thousands of EV charging stations
- Collaboration with cross-functional product, engineering, design, Marketing, Support, Operations, Sales, and Finance teams
- Autonomy and ownership of product outcomes
- Opportunity to shape the EV charging industry and contribute to environmental impact
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