Bilingual trainer delivering virtual and onsite implementation training for PBS dealership management software. Supporting automotive dealerships across North America through software adoption and process improvement.
About the role
- Learning & Development Intern supporting training coordination at Circular Materials. Contributing to the development of training materials and enhancing employee learning experiences remotely.
Responsibilities
- Assist with the development, updating, formatting, and organization of learning and development materials, job aids, user guides, and e-learning content.
- Support the planning, coordination, and administration of training programs, including scheduling, communications, tracking participation, and maintaining accurate records.
- Assist with the development of documentation and maintenance of Standard Operating Procedures (SOPs) related to learning processes and the Learning Management System (LMS).
- Assist with transitioning learning-related documentation, job descriptions, and learning assets to updated and relevant formats.
- Assist with the creation, distribution, and analysis of learning surveys and feedback tools through the LMS.
- Contribute to the evaluation and continuous improvement of training programs through feedback collection, data analysis, and reporting.
- Support data entry, audits, and reconciliation related to learning records and LMS implementations, ensuring data accuracy and integrity.
- Support reporting on learning metrics, participation, and completion trends as required.
- Assist with drafting and updating learning-related communications, announcements, and learning campaign materials.
- Support the creation, visual design, and formatting of PowerPoint presentations and other learning assets, including e-learning modules using the LMS authoring tool.
- Plan and coordinate meetings related to learning initiatives by liaising with stakeholders and organizing required materials and resources.
- Assist with logistics for employee onboarding, engagement, and learning-related events.
- Support People and Culture initiatives related to learning, process improvements, policy updates, and implementation of best practices.
- Perform additional learning and administrative tasks to support team and organizational goals.
Requirements
- Currently enrolled in or recently graduated from a program in Human Resources, Business Administration, or a related field.
- Previous internship or co-op experience in an HR or administrative role is an advantage.
- Ability to maintain strict confidentiality.
- Basic knowledge of HR principles and Employment Standards legislation.
- Familiarity with adult learning principles and practices
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and SharePoint).
- Excellent verbal and written communication skills.
- Analytical and problem-solving abilities, with attention to detail and accuracy.
- Familiarity with LMS and HRIS Systems (e.g., Absorb LMS, and BambooHR) is a significant asset.
- Preference will be given to candidates with a strong understanding of artificial intelligence (AI) concepts and the ability to communicate and apply AI technologies effectively within a business context.
Benefits
- Remote work opportunities
- Exposure to corporate learning operations and best practices
- Hands-on experience in training coordination
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