Director leading Desjardins’ AI, data and analytics strategy for Personal Services. Driving data transformation, executive decisions, advanced analytics and responsible governance.
About the role
- Manager of Enterprise AI leading strategy and delivery at Clio, transforming the legal experience through AI solutions. Collaborating with internal teams to drive business impact and scale AI solutions.
Responsibilities
- Own the multi-year Enterprise AI strategy and roadmap, aligning delivery to business priorities, risk posture, and capacity.
- Define success metrics, KTLO standards, and adoption goals; track impact and course-correct as needed.
- Partner with senior leaders to identify and execute high-impact AI initiatives.
- Govern and operate enterprise AI platforms, ensuring reliability, scalability, security, and cost discipline.
- Establish platform standards, access models, usage policies, and lifecycle management.
- Oversee the delivery of AI workflows, applications, and custom models integrated with Clio’s internal data.
- Partner with Data Engineering and Data Insights on data classification, modeling, and metadata management (e.g., Databricks, dbt).
- Define and enforce responsible AI standards, with privacy, security, and compliance at the core.
- Work closely with Legal, Security, and Privacy on risk management, vendor oversight, and audit readiness.
- Drive company-wide AI adoption through training, playbooks, documentation, and support models in partnership with Learning & Development.
- Act as an internal advisor and champion for teams adopting AI, improving usability and outcomes through feedback loops.
- Foster an audit ready Enterprise AI program, operating within Clio’s AI principles.
- Operate as a player-coach initially, with a clear plan to build and scale the Enterprise AI team.
- Hire, develop, and lead a high-performing team; establish strong operating rhythms and a culture of accountability and continuous improvement.
Requirements
- 5+ years of experience across AI systems, data platforms, software engineering, or enterprise technology, with 2+ years in a people leadership or technical leadership role.
- Hands-on experience delivering AI-enabled systems or data-driven products in a production environment.
- Strong understanding of modern data platforms (e.g., SQL, Databricks, dbt) and software development (e.g., Ruby, Python).
- Experience governing or operating enterprise platforms with security, privacy, and compliance considerations.
- Proven ability to translate ambiguous business problems into practical, scalable technical solutions.
- A solution oriented mindset
- Track record of partnering with senior stakeholders and delivering measurable business outcomes.
- Experience building enablement programs, internal tools, or platforms that drive broad adoption.
- Bachelor’s degree in Computer Science, Engineering, Data, or equivalent practical experience.
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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