Executive leader transforming ABC Fitness's Customer Support leveraging AI and new operational strategies. Responsible for driving enterprise - wide change and overseeing customer experience enhancements.
About the role
- Manager of Enterprise AI leading strategy and delivery at Clio, transforming the legal experience through AI solutions. Collaborating with internal teams to drive business impact and scale AI solutions.
Responsibilities
- Own the multi-year Enterprise AI strategy and roadmap, aligning delivery to business priorities, risk posture, and capacity.
- Define success metrics, KTLO standards, and adoption goals; track impact and course-correct as needed.
- Partner with senior leaders to identify and execute high-impact AI initiatives.
- Govern and operate enterprise AI platforms, ensuring reliability, scalability, security, and cost discipline.
- Establish platform standards, access models, usage policies, and lifecycle management.
- Oversee the delivery of AI workflows, applications, and custom models integrated with Clio’s internal data.
- Partner with Data Engineering and Data Insights on data classification, modeling, and metadata management (e.g., Databricks, dbt).
- Define and enforce responsible AI standards, with privacy, security, and compliance at the core.
- Work closely with Legal, Security, and Privacy on risk management, vendor oversight, and audit readiness.
- Drive company-wide AI adoption through training, playbooks, documentation, and support models in partnership with Learning & Development.
- Act as an internal advisor and champion for teams adopting AI, improving usability and outcomes through feedback loops.
- Foster an audit ready Enterprise AI program, operating within Clio’s AI principles.
- Operate as a player-coach initially, with a clear plan to build and scale the Enterprise AI team.
- Hire, develop, and lead a high-performing team; establish strong operating rhythms and a culture of accountability and continuous improvement.
Requirements
- 5+ years of experience across AI systems, data platforms, software engineering, or enterprise technology, with 2+ years in a people leadership or technical leadership role.
- Hands-on experience delivering AI-enabled systems or data-driven products in a production environment.
- Strong understanding of modern data platforms (e.g., SQL, Databricks, dbt) and software development (e.g., Ruby, Python).
- Experience governing or operating enterprise platforms with security, privacy, and compliance considerations.
- Proven ability to translate ambiguous business problems into practical, scalable technical solutions.
- A solution oriented mindset
- Track record of partnering with senior stakeholders and delivering measurable business outcomes.
- Experience building enablement programs, internal tools, or platforms that drive broad adoption.
- Bachelor’s degree in Computer Science, Engineering, Data, or equivalent practical experience.
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual AI Training & Business Transformation Specialist teaching AI training sessions for students and employers. Leading facilitation of hands - on AI projects and coaching in a remote setting.
AI Consultant/Freelancer supporting two AI pilots for learning programs at Venture for Canada. Providing strategic AI guidance and implementation support in a nonprofit context.
Senior Business Consultant focusing on AI solutions for digital transformation. Leading consulting projects to optimize business processes and drive adoption of NICE software solutions.
Director of Data and AI Enablement overseeing data engineering and AI capabilities at Pratt & Whitney. Responsible for ensuring secure and reliable data across the enterprise.
AI Operator at saas.group transforming team workflows using AI tools and orchestrations for productivity enhancements. Working remotely, embedding with teams to optimize processes.
Director AI for Defense Canada leading Safran.AI’s operations in the Canadian Defense & Intelligence market. Cultivating relationships with key stakeholders and ensuring alignment with the defense ecosystem.
Artificial Intelligence Strategy Practice Leader driving AI strategic initiatives and collaborations for clients. Engaging with team and delivering AI solutions while overseeing projects and ensuring expectations are met.
FinOps Analyst focusing on cost governance for AI solutions in a cloud environment. Joining a team dedicated to optimizing resources and financial impacts in a hybrid setup.
AI Program Associate developing future artificial intelligence leaders and contributing to data science initiatives at Manulife. Gain hands - on experience with AI and machine learning projects.