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Staff Product Designer, AI Search
Posted 3 months ago
About the role
- Staff Product Designer leading AI Search design at Clio, the global leader in legal AI technology. Focused on end-to-end experience design and collaboration with cross-functional teams.
Responsibilities
- Own end-to-end experience design for AI Search, from discovery and opportunity framing through prototyping, validation, and high-quality execution.
- Define the interaction models, patterns, and guardrails for AI experiences across Clio, establishing the foundational design language that product teams build on.
- Build deep customer intuition and systems understanding, translating complex workflows and constraints into clear direction and durable experience decisions.
- Shape a compelling long-term experience vision for your problem space, bringing others along through storytelling and collaborative thinking.
- Raise the quality bar across a broader product ecosystem through cohesive, accessible, and scalable experiences that push beyond “good enough.”
- Drive consistency and leverage across teams by strengthening patterns, frameworks, and design system evolution beyond your immediate scope.
- Help teams navigate ambiguity and make strong decisions through facilitation, decision framing, and proactive cross-functional collaboration.
- Mentor and elevate other designers through constructive critique, coaching, and role-modelling strategic thinking and bar-raising craft.
- Partner with the product design manager of your portfolio to uphold the quality and craft of design in your product area.
- Contribute to design culture and org-wide initiatives through Staff-level forums and leadership beyond your immediate portfolio.
Requirements
- 8+ years of Product Design experience, B2B SaaS experience is preferred, but not required.
- Expertise designing AI-powered products end-to-end, with a strong understanding of how models work, where they fail, and how to design experiences that are honest about both.
- Proven experience establishing AI design patterns and principles that scale across teams, not just shipping one-off AI features.
- Experience working closely with AI/ML teams to shape product direction.
- Proven ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market).
- Experience leading complex, cross-team initiatives and delivering cohesive solutions across interconnected systems.
- Proven track record of shipping high-quality work that solves customer problems and moves key product metrics.
- Strong product judgment and business acumen — able to connect customer needs to strategy, metrics, and roadmap decisions.
- Deep mastery of UX craft, including complex interaction design, information architecture, usability, and visual design.
- Advanced customer-centric practice, able to lead discovery and align multiple teams around customer needs and opportunities.
- Proven systems thinking — able to design reusable frameworks and patterns that scale across teams and products.
- Excellent presentation and storytelling skills.
- Skilled facilitator who aligns leaders, drives decisions, and moves teams forward through ambiguity.
- Strong cross-functional partner who drives execution across teams and workstreams.
- Experience mentoring peers.
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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