Product Manager shaping Linedata’s Capitalstream lending and leasing software platform. Driving roadmap, SaaS modernization, customer value, and cross - functional delivery.
About the role
- Product Lead managing the launch of wireless products and services at Cogeco. Leading cross-functional collaboration and ensuring compliance with industry regulations.
Responsibilities
- Lead the end-to-end implementation of new wireless products, services, and features including mobile rate plans, add-ons, roaming options, and family/shared plan configurations
- Oversee device onboarding (smartphones, tablets, hotspots, CPEs), SIM/eSIM enablement, and end-to-end activation flows
- Coordinate cross-functional readiness across Product, Network, IT, Engineering, Digital, Retail, Sales, Customer Support, and Operations
- Ensure readiness of customer-facing channels (e.g., POS systems, mobile apps, self-serve portals) to support new wireless product offerings
- Monitor post-launch performance and provide ongoing support for wireless product optimizations
- Partner with fraud and risk teams to embed controls into new wireless products and device programs
- Collaborate with legal and compliance teams to ensure wireless offerings meet regulatory obligations
- Act as a business analyst for wireless product initiatives
- Conduct process mapping, gap analysis, and stakeholder interviews to support wireless product design and delivery
- Support development and QA teams in creating test cases, executing UAT, and validating successful delivery of wireless capabilities
Requirements
- Bachelor’s degree in Telecommunications, Engineering, Business, or related field
- 5-7 years of experience in wireless product implementation, delivery, or program management within telecom
- 3+ years of experience in business analysis or systems integration, ideally within wireless or mobile environments
- Strong understanding of wireless technologies: LTE, 5G, VoLTE, SIM/eSIM provisioning, OTA updates, and activation processes
- Familiarity with telecom BSS/OSS, billing systems, device entitlement servers, and customer lifecycle platforms
- Knowledge of telecom fraud/loss prevention techniques: IMEI validation, SIM swap detection, KYC, trade-in risk control
- Skilled in using JIRA, Confluence, Visio, Excel, and requirements or workflow tools
- Bilingualism (English/French) is an asset
Benefits
- Professional development
- Health and well-being programs
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