About the role

Product Owner responsible for onboarding and adoption strategies at Cogeco. Drive the transition to self-serve digital solutions in a high-impact role.

Responsibilities

Define the Squad's product vision, goals, and strategic roadmap for onboarding, feature adoption, and billing optimization
Build, maintain, and prioritize a high-value squad backlog
Lead and collaborate daily with cross-functional Squad members, cross squad/crew partners, and key stakeholders
Collaborate with finance partners to develop project business cases using solid data insights
Drive the execution of complex projects from start to finish
Effectively communicate product vision, roadmap milestones, and performance outcomes to senior management
Proactively identify, track, and mitigate risks & dependencies across squad deliverables
Champion the "customer-obsessed" mindset
Foster a culture of continuous improvement within the squad

Bachelor’s degree in Business Management, Marketing or a related field (preferred)
+ 5 years Marketing or Product experience
Telecommunications experience strongly preferred
Project management experience
Advanced PC skills including the ability to work proficiently in Google Office Suite
Ability to speak/write both French and English is preferred
Working knowledge of the Canadian Wireline/Telecom market
Proven experience working as a Product Owner or within an Agile/Scrum framework
Exceptional written and verbal communication skills
Superior business and financial acumen
Demonstrated ability to lead a project and work cross-functionally
Highly organized, detail oriented and able to multitask within tight deadlines
Must have an analytical approach and be comfortable driving KPIs
Ability to think outside the box and challenge the status quo
Strong problem solving & decision-making skills
Strategic thinker with proven ability to negotiate