Senior Learning Experience Designer creating blended learning solutions for credit adjudication in financial institutions. Collaborating with partners across Canadian Personal Banking to enhance credit strategies.
About the role
- Manager building the Learning and Development function from scratch at Cohere, a leader in AI innovation. Designing, implementing, and scaling programs for continuous employee learning.
Responsibilities
- Create and launch the L&D function, including defining its vision, strategy, and roadmap aligned with Cohere’s growth objectives.
- Develop and execute learning initiatives from the ground up, including technical training, leadership development, and soft skills programs.
- Identify skill gaps and learning needs across the organization through surveys, interviews, and performance data to inform program development.
- Curate and create high-quality learning materials, including workshops, e-learning modules, and resources tailored to Cohere’s unique context.
- Partner with leaders, managers, and teams to ensure learning programs are relevant, impactful, and integrated into daily workflows.
- Measure the effectiveness of learning initiatives using metrics like engagement, skill acquisition, and business impact, and iterate based on feedback.
- Foster a culture of continuous learning by promoting growth mindsets, recognizing achievements, and encouraging knowledge sharing.
- Identify and collaborate with external vendors, thought leaders, or institutions to enhance Cohere’s learning offerings.
Requirements
- 7+ years in a senior level impactful role in learning and development, with a proven track record of building and scaling L&D functions in tech or AI-driven environments.
- Strong project management, communication, and facilitation skills. Ability to translate complex technical concepts into accessible learning content.
- Familiarity with adult learning principles, instructional design methodologies, and learning technologies (e.g., LMS platforms).
- Passion for empowering individuals and teams to reach their full potential. Alignment with Cohere’s values of innovation, collaboration, and integrity.
- Bachelor’s degree in Education, Organizational Development, or a related field. Master’s degree preferred.
Benefits
- An open and inclusive culture and work environment
- Work closely with a team on the cutting edge of AI research
- Weekly lunch stipend, in-office lunches & snacks
- Full health and dental benefits, including a separate budget to take care of your mental health
- 100% Parental Leave top-up for up to 6 months
- Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
- Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
- 6 weeks of vacation (30 working days!)
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