Group Product Manager scaling shared services, APIs, workflows, and data capabilities for Wave’s small - business platform. Leading Product Managers and aligning technical investments with business outcomes.
About the role
- Lead product for AI-native customer-facing experience at Constant Contact. Focused on building trust and quality in AI applications for small business.
Responsibilities
- Own the customer-facing AI experience end-to-end.
- Make the AI feel trustworthy.
- Pick the right leading indicators.
- Partner across product surfaces.
- Be opinionated about AI UX.
- Use AI to build, not just to ship.
- Get out of the building.
- Communicate up and across.
Requirements
- 8+ years in product
- SaaS experience required; SMB experience strongly preferred
- Genuinely AI-fluent
- Direct experience building agentic systems
- Sharp on AI UX
- Metrics-driven without being metric-blind
- Customer-obsessed about SMB owners specifically
- Bias toward action
- Direct communicator
Benefits
- Health and welfare benefits
- Paid leave
- Generous paid time off policy
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Experience level
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Degree requirement
No Education Requirement
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