Staff Software Engineer leading design and evolution of backend systems for Cresta's AI platform. Architecting scalable systems to enhance customer experiences through AI-driven solutions.
Responsibilities
Lead the architecture and evolution of large-scale distributed backend systems, driving cross-team technical initiatives from design through production
Build high-performance, fault-tolerant backend services supporting real-time AI agents, conversation intelligence, and enterprise integrations
Partner with ML engineers to operationalize AI capabilities, building the runtime infrastructure and orchestration systems that power AI agents at scale
Design and optimize data storage and retrieval systems for real-time analytics and insights
Drive continuous improvements in system performance, cost efficiency, and scalability to handle high-volume production workloads
Mentor senior engineers, influence technical roadmap, and raise the bar for engineering quality across teams
Requirements
Bachelor's degree in Computer Science or related field
8+ years building scalable backend systems in production environments
Proven experience leading large-scale distributed system architecture with deep understanding of consistency, fault tolerance, state management, and concurrency
Strong proficiency in at least one major programming language (Python, Go, Java, C++, or similar)
Strong API design expertise (REST, gRPC) and service-oriented architectures
Experience with database design and optimization across SQL and NoSQL systems
Hands-on experience with containerization and orchestration (Kubernetes, Docker)
Cloud platform expertise (AWS, GCP, or Azure) with strong security knowledge
Experience building developer-facing tooling (CLIs, SDKs, testing frameworks)
Strong expertise in system reliability, observability, monitoring, and production ownership (including on-call)
Excellent communication skills for technical decision-making, cross-functional collaboration, and mentorship
High standards for code quality, testing, and engineering best practices.
Benefits
We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Paid parental leave to support you and your family
Monthly Health & Wellness allowance
Work from home office stipend to help you succeed in a remote environment
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