Senior Maintenance Manager – Single-Family Rentals

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About the role

  • Maintenance leader scaling a tech-enabled platform for Hazel Valley Homes’ national single-family rental portfolio. Overseeing vendors, technicians, capital projects, compliance, budgets, and operational performance.

Responsibilities

  • Architect and lead a scalable, tech-enabled maintenance platform across a national portfolio of single-family rental homes.
  • Drive operational efficiency, resident satisfaction, and asset preservation through third-party vendor oversight and in-house technician deployment.
  • Design and implement a national maintenance strategy aligned with company growth and operational goals.
  • Build and scale an in-house maintenance program, including technician recruitment, training, and performance management.
  • Develop SOPs, KPIs, and SLAs to ensure consistent service delivery across all markets.
  • Oversee third-party maintenance providers and ensure quality, cost, and timeline expectations.
  • Lead RFP processes, negotiate contracts, and manage vendor scorecards.
  • Review and approve scopes of work and bids for repairs and capital projects.
  • Collaborate with construction and asset management teams on project specifications and budgets.
  • Champion maintenance technology platforms and leverage analytics to optimize routing, response times, and costs.
  • Ensure compliance with local, state, and federal regulations, including OSHA and fair housing standards.
  • Implement preventative maintenance programs to mitigate risk and extend asset life.
  • Develop and manage budgets, monitor spend, forecast needs, and identify cost-saving opportunities.
  • Partner with Property Management, Construction, Procurement, and Resident Experience teams.
  • Serve as a key voice in executive-level discussions on operational performance and capital planning.

Requirements

  • 10+ years of progressive maintenance leadership experience, with at least 5 years in the SFR industry.
  • Proven success in building and managing hybrid maintenance models (in-house + third-party).
  • Deep knowledge of residential systems, building codes, and capital project execution.
  • Strong command of maintenance tech platforms and data analytics tools.
  • Exceptional leadership, communication, and negotiation skills.
  • Bachelor's Degree in Construction Management, Facilities Management, or related field

Benefits

  • Generous PTO to recharge and maintain a healthy work-life balance.
  • Paid maternity and paternity leave to support your growing family.
  • 401(k) program with matching to help you plan for a secure future.
  • Opportunities for professional growth and development in a fast-paced, innovative environment.
  • A supportive, mission-driven team that values collaboration and shared success.

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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