Consultant en architecture et sécurité guidant les évaluations technologiques et les ventes de Tecsys. Traduction des enjeux infonuagiques, cybersécurité et IA en valeur d’affaires.
About the role
- Solutions Consultant supporting D2L’s education customers with Brightspace demos, needs analysis, proposals, and adoption. Partnering with sales and technical teams to deliver learning technology solutions.
Responsibilities
- Become a hands-on expert in the Brightspace platform by testing solutions in practice and finding the right fit
- Support the sales process through expertise in D2L products and services, including functionality, usage, architecture, and deployment
- Prepare and present persuasive, tailored product demonstrations to varied audiences
- Build value-oriented presentations in partnership with the sales team
- Conduct needs analysis sessions with prospects to understand infrastructure, needs, and potential customizations
- Provide feedback to product management teams regarding use cases and field trends
- Create technical documentation and materials for prospects
- Act as the conduit for engaging internal subject-matter experts in sales opportunities
- Attend sales presentations, meetings, and conferences; travel 25-50%
- Write proposals by reviewing requirements, identifying optimal product mixes, addressing gaps, assessing competitive alignment, and creating clear responses
- Work with Customer Success and Account Management to help customers understand Brightspace features, configurations, product behavior, and workarounds
- Provide product demonstrations, feature guidance, and adoption support
- Help customers adopt Brightspace through webinars, office hours, reusable demonstrations, adoption campaigns, and customer-facing resources
- Review architecture, integration, reporting, automation, implementation planning, and technical governance requests and redirect clients to appropriate specialists
- Coordinate customer adoption and technical support requests with internal teams
Requirements
- 3+ years' experience as a Brightspace user either as an administrator or an instructor having used the platform extensively
- Acumen with Artificial Intelligence tools
- Comfort with other learning management systems and other learning platforms that might integrate with the LMS
- Deep interest in education and educational technology, including familiarity with technology ecosystem and the LMS
- Must be very comfortable with presenting complex education and technology concepts to a variety of stakeholders
- Be highly engaging in person and virtually
- Must have excellent writing and comprehension skills
- Be able to work remotely in a professional manner
- Attend sales presentations, meetings, and conferences as required (travel 25-50%), and be willing to work various hours across North America from PST to EST
- Experience meeting multiple objectives in an entrepreneurial environment with minimal supervision
- Experience in a higher education institution in an edtech role will be advantageous
Benefits
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.
- Wellness Subsidy
- Equity Grants
- Variable Incentive
- Impactful work transforming the way the world learns
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