Director, Solutions Engineering

Posted 2 days ago

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Director leading Solutions Engineering for Solink’s cloud video security platform. Building technical sales execution across software, hardware, and enterprise customer deployments.

Responsibilities

  • Lead, coach, and develop two Solutions Engineering teams and their leaders
  • Establish expectations, career paths, performance standards, and a consistent operating model across segments
  • Oversee technical discovery, solution design, demos, workshops, objection handling, competitive positioning, technical validation, closing, and handoff
  • Build repeatable demo frameworks and talk tracks by vertical and persona
  • Coach Solutions Engineers on storytelling, executive presence, and technical credibility
  • Ensure solutions account for camera, recorder, network, POS infrastructure, hardware needs, appliance sizing, bandwidth planning, site readiness, and deployment requirements
  • Lead architecture discussions, site surveys, RFPs, security and compliance reviews, and pilot design
  • Partner with Sales Enablement to improve AE technical competency and channel partner and installer self-sufficiency
  • Define when partner-led scoping and installation are appropriate
  • Partner with Product on customer requirements, technical gaps, competitive intelligence, and launch readiness
  • Lead cross-functional initiatives improving technical sales execution, customer experience, and organizational scalability
  • Use business and team performance metrics to evaluate effectiveness and prioritize investments
  • Drive adoption of processes, tools, and ways of working
  • Travel occasionally to events and customer sites across North America

Requirements

  • 8+ years of experience in Solutions Engineering, Sales Engineering, or Solutions Architecture
  • 3+ years leading leaders
  • Experience supporting complex B2B SaaS or technical sales in enterprise and multi-location environments
  • Strong technical discovery and solution design background
  • Excellent demo, storytelling, and executive communication skills
  • Ability to tailor technical messaging by persona, industry, and business outcome
  • Experience selling solutions combining software and hardware, such as physical security, video, networking, or IoT
  • AI or computer vision experience is an asset
  • Experience leading Solutions Engineering teams across multiple customer segments is nice to have
  • Experience with channel partners and partner-led technical sales motions is nice to have
  • Experience scaling pre-sales organizations through significant growth is nice to have
  • Candidates must undergo a criminal records check upon hire
  • Must be a Canadian Citizen, including dual citizens, or eligible to work in Canada
  • Must comply with Solink’s security policies and standards

Benefits

  • Meaningful equity; every full-time, permanent employee has a stake in company growth
  • Fully paid health and dental insurance with no waiting period
  • $500 health spending account
  • Monthly reimbursement for fitness, wellness, or mental health programs
  • Flexible work arrangements where the role allows
  • Advancement based on contribution, initiative, and ability to raise the bar
  • Social connection activities including So-learns, Solink-o, and So-lunches

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

IoT

Location requirements

HybridOttawaCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.