Solutions Architect designing ERP and enterprise integrations for MaintainX’s industrial maintenance platform. Bridging presales discovery with post-sales implementation.
Responsibilities
Act as the first integration-focused solutions architect, bridging the sales team and post-sales integrations team
Collaborate with account executives during presales cycles to identify technical and operational gaps related to asset management and maintenance support
Conduct technical discovery interviews with prospects to understand ERP, CMMS, EAM, and other enterprise systems that must connect to MaintainX
Produce integration scope documents, data flow diagrams, and effort estimates for authoritative handoff to the post-sales team
Build and maintain a reusable library of integration templates, pre-built assets, and reference architectures
Present integration feasibility and complexity during deal reviews and pricing discussions
Proactively flag risks to sales leadership
Collaborate with the post-sales integration team to refine scoping models based on implementation outcomes and communicate the upcoming pipeline
Conduct live demonstrations and proof-of-concept integrations for prospects when needed
Collaborate with Product, Engineering, and Legal teams to advocate for prospect needs, accelerate deals, and refine value messaging
Requirements
At least 4 years of experience in a customer-facing role such as solutions engineering, presales, technical consulting, or similar
Deep knowledge of REST APIs, webhooks, OAuth, and modern integration patterns
Strong practical knowledge of APIs, data flows, and systems architecture
Experience with iPaaS platforms such as Workato, Boomi, MuleSoft, Zapier, or similar
Knowledge of SaaS delivery models, including integration, post-sales deployment, and customer success processes
Experience with enterprise systems such as ERP or EAM systems, including SAP, Oracle, IBM Maximo, or Infor
Proven ability to scope technical work and translate it into effort estimates
Daily verbal and written English communication with primarily English-speaking clients in the United States and English-speaking Canada
Legally authorized to work in Canada
Benefits
Equity
Annual bonus
Health coverage, retirement and leave plans (benefits differ by country)
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