Senior Product Designer shaping AI - native, human - centered behavioral health and absence management experiences at ComPsych. Leading research, prototyping, design systems, and end - to - end product delivery.
About the role
- UX Designer evaluating and enhancing user experience for Desjardins Group's digital platforms. Collaborating on design, analysis, and improvements to support client-focused solutions.
Responsibilities
- Find opportunities to improve the member and client experience, define business objectives and validate user needs
- Define the user journeys and the desired user experience within the sector of activity, based on research and analyses
- Design mock-ups, user personalities, functional specifications and information architecture for various projects
- Create experiments and test solutions to understand digital client behaviours and improve platform performance
- Monitor trends, identify opportunities and recommend improvements to work practices in terms of digital design and user-focused design
- Help the UI, product management and IT development teams ensure that co-creation runs smoothly to ensure that the delivered solutions align with the business objectives
Requirements
- Bachelor's degree in a related field
- A minimum of four years of relevant experience
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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