Financial Services Specialist

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About the role

  • Financial services professional supporting Desjardins members and clients with transactions, fraud assistance, and tailored solutions. On-site role serving branches across the Estrie region.

Responsibilities

  • Support members and clients by explaining applications and technological tools that enable self-service transactions and operations
  • Welcome members and customers warmly and courteously
  • Quickly ascertain members' and customers' needs and direct them to appropriate individuals or alternative distribution channels
  • Contribute to business development and maintain business relationships through service delivery and activities
  • Assist members and clients who have encountered fraud or irregularities and refer them to appropriate partners
  • Collaborate with personal finance advisors to improve service offered to members

Requirements

  • Regardless of your experience or education, interest in working in the financial services industry
  • Customer service orientation
  • Ability to support members and clients with applications and technological tools
  • French-language job posting; French proficiency is therefore relevant to the role

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Training opportunity through The Desjardins Cooperative Institute (DCI)

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

OnsiteSherbrookeCanada

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