Claims Analyst estimating damages and investigating suspicious and fraudulent property and casualty insurance claims for Desjardins. Improving processes, service quality, and loss ratios.
Responsibilities
Assist with estimates and investigations for claims settlements
Estimate damages and ensure quotes from independent experts comply with organizational standards and processes for major claims
Investigate complex suspicious and fraudulent claims
Apply comprehensive knowledge of the line of business to claims
Suggest ways to improve processes, methods and tools to optimize service quality and loss ratios
Help develop and oversee competency plans to provide an unparalleled client experience
Limit damage, review provider estimates, and recommend courses of action based on procedures and quality standards
Analyze claim circumstances and gather relevant information for investigations
Help prepare and propose action plans to address issues in accordance with rules and parameters
Requirements
Bachelor's degree in a related field
A minimum of four years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Must have a valid driver's license and access to a vehicle for travel within the Trois-Rivières and Montréal regions
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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