Claims Technician reviewing, approving, and revising medium-complexity property and casualty insurance claims for Desjardins. Providing technical guidance and settlement support to claims advisors.
Responsibilities
Review claims and establish guidelines for the claims settlement process
Serve as technical expert and provide discipline-specific support for medium-complexity claims settlements
Help develop technical skills
Provide technical support for contract enforcement
Help claims advisors develop their technical skills
Analyze and approve claims settlements
Conduct research and serve as a resource person
Propose solutions to conflicts and situations outside the claims advisor’s scope of authority
Revise independent adjuster claims
Requirements
College diploma in a related field
A minimum of three years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented
Ambiguity
Business insight
Customer Focus
Decision quality
Differences
Nimble learning
Situational adaptability
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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