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About the role

  • Claims Technician reviewing and approving medium-complexity property and casualty claims for Desjardins. Supporting advisors, enforcing contracts, and resolving technically complex settlement issues.

Responsibilities

  • Provide technical support for contract enforcement
  • Help claims advisors develop their technical skills
  • Analyze and approve claims settlements
  • Conduct research and serve as resource person, proposing solutions to conflicts and situations outside the claims advisor’s scope of authority
  • Revise independent adjuster claims
  • Review claims and establish guidelines for the claims settlement process
  • Provide discipline-specific support for the settlement of medium-complexity claims and the development of technical skills
  • Solve technically complex problems and prepare action plans based on claim reviews

Requirements

  • College diploma in a related field
  • A minimum of three years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Action oriented
  • Ambiguity
  • Business insight
  • Customer Focus
  • Decision quality
  • Differences
  • Nimble learning
  • Situational adaptability

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

RemoteCanada

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